Confident Parenting Begins Here
Thoughtfully chosen baby essentials that simplify everyday parenting, support your growing family, and bring confidence to every stage.
Frequently Asked Questions
How can Earthside Baby make everyday parenting easier?
We carefully select practical baby and parenting essentials designed to simplify daily life, reduce stress, and help parents feel more confident every step of the way.
How does Earthside Baby help parents feel more confident?
We provide thoughtfully chosen products that help parents feel prepared, supported, and confident through every stage of their parenting journey.
Where are you located?
Our head office is located in Melbourne, Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at hello@earthsidebaby.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Earthside Baby, our mission is to support parents with thoughtfully chosen baby and parenting essentials that make everyday life easier, reduce daily stress, simplify outings, promote safety, create a more organised home, and give families greater confidence and peace of mind.
Fast, Free & Secure Shipping Australia Wide
We know every moment with your little one is precious. That’s why we offer fast, free shipping on every order. Every Earthside Baby essential is carefully packed and delivered straight to your door, helping make everyday parenting a little easier so you can focus on what matters most.